ratonga 

services

Office kaimahi and front-line kaitiaki are all responsible for bringing about Hapū Ora’s approach to the future of care for rangatahi. 

hapū ora has a range of programmes and services which help rangatahi and kaitiaki be the best they can be

Both rangatahi and kaitiaki receive the training and support needed to thrive in supportive, uplifting relationships with each other and whānau.

hapū ora has a range of
programmes and services which
help rangatahi and kaitiaki be the
best they can be

Both rangatahi and kaitiaki receive the training and support needed to thrive in supportive, uplifting relationships with each other and whānau.

Programmes and Services for

Rangatahi (YOUTH)

Emergency Support: Rapid Response Team same day anywhere in the motu for up to 14 days.
Assessments:  (Clinical or Psychological) and Cultural.
Transition: Between 16.5 years and 18 years old.
RESET:  From 3 to 6 months to assist tamariki/rangatahi to stabilise behaviour.
Kahui Whānau: Matua Whangai.  Placement beyond RESET program for tamariki/rangatahi.  Graduation from RESET to returning to school or getting a job or enrolling in an apprenticeship and living in a kaupapa Māori environment with whanau.  Usually, no placement term is specified.
Recruitment: We work with Rush Recruitment who specialise in contracted labour hire, full recruitment, and search agency. They offer assistance to transitioning rangatahi who are interested in getting access to mahi.
Tuakana Teina: Mentorship 

Hapū Ora's approach to training and development for

Kaitiaki (Carers)

Kaitiaki are trained/ being trained on the following programmes to ensure safety and proper care practice: 

First Aid 
CPI (De-escaltion) 
Trauma Training
FASD: Rose Hawkins 
Autism/ ASD 

Hapū Ora’s learning and development strategy enhances kaitiaki skills and organisational efficiency via targeted training. It aims to improve frontline service quality, operational efficiency through tech, leadership skills, and service delivery in new areas. Tailored learning paths, a mix of online and in-person training, and new learning platforms ensure accessible and engaging education. This adaptable strategy empowers kaitiaki to excel, supporting Hapū Ora’s mission and strategic goals, with a commitment to continuous improvement and professional development within a New Zealand context.

Hapū Ora's approach to training and development for

Rangatahi (YOUTH)

Emergency Support

Rapid Response Team same day anywhere in the motu for up to 14 days.

Assessments

(Clinical or Psychological) and Cultural.

Transition

Between 16.5 years and 18 years old.

RESET

From 3 to 6 months to assist tamariki/rangatahi to stabilise behaviour.

Kahui Whānau

Matua Whangai.  Placement beyond RESET program for tamariki/rangatahi.  Graduation from RESET to returning to school or getting a job or enrolling in an apprenticeship and living in a kaupapa Māori environment with whānau.  Usually, no placement term is specified.

Recruitment

We work with Rush Recruitment who specialise in contracted labour hire, full recruitment and search. They offer assistance to transitioning rangatahi who are interested in getting access to mahi.

Tuakana Teina

Mentorship 

Hapū Ora's approach to training and development for

Kaitiaki (Carers)

Kaitiaki are trained/ being trained on the following programmes to ensure safety and proper care practice: 

First Aid 
CPI (De-escaltion) 
Trauma Training
FASD: Rose Hawkins 
Autism/ ASD 

Hapū Ora’s learning and development strategy enhances kaitiaki skills and organisational efficiency via targeted training. It aims to improve frontline service quality, operational efficiency through tech, leadership skills, and service delivery in new areas. Tailored learning paths, a mix of online and in-person training, and new learning platforms ensure accessible and engaging education. This adaptable strategy empowers kaitiaki to excel, supporting Hapū Ora’s mission and strategic goals, with a commitment to continuous improvement and professional development within a New Zealand context.

Frequently Asked Questions

How are Kaitiaki Vetted and Screened?

1. New Kaitiaki appointments will have to go through a full recruitment process:
Apply in writing with updated CV even if previously employed by Hapū Ora

2. Two non-whānau references

3. New Police Vetting and CYRAS Checks completed before starting

4. Each Applicant interviewed by RM and Director of Care

5. Conduct Level 2 Literacy and Numeracy Evaluation  

Can I contact Rangatahi while under the care of Hapū Ora?

Typically whānau visits and contact needs to be arranged with an assigned Social Worker. We work with Social Workers to ensure the best plan is executed based on rangatahi needs. 

Questions | He Pātai?

Send us a message.

“encourage the potential light that exists in all living things…”

© Hapū Ora. All rights reserved 2024

Marsden Hulme

Marsden’s career has taken him from working as a police officer in Auckland to senior leadership roles with Telstra Australia and US based companies including Sitel Corp, Cisco Systems and Vivint.

With a broad skill set, encompassing Operations, BPO (Business Process Outsourcing), Workforce Management and Contact Centre Operations, Marsden’s entrepreneurial ventures include consumer electronics, telecommunications and renewable energy.

Married for 30 years with four children, Marsden co-founded Hapū Ora with a vision to assist tamaiti in care in returning home to take their rightful position with safe and loving whanau.